Bank "SYSTEM" has signed a contract for the supply and integrate services of operational management system bb workspace on June 7, 2004.. The main criteria selecting software:

* Technological Excellence program implementation;
* Through registration and comprehensiveness of data;
* Please note that all the source code of the program;
* Easy setup and the wishes for adaptation;
* Low cost of ownership;
* Support for the specifics of the banking.

Currently, there are 100 users work with bb workspace, and the response time of the program to any users' actions, even when you change the visual layers is less than 1 second.

The implementation processconsisted of:

1. Installing bb workspace for Microsoft SQL Server 2000. It took about 15 minutes;
2. The formation of the organizational structure of the tree bank. It took about 3 hours;
3. To upload users and information about them took about 5 hours, taking into account the preparation of data for loading;
4. Setting up document routes process took about 15 minutes on each route, taking into account the fact that the processing route had already been formalized; Formalization routes handle the most time-consuming process and is associated not only with the description of the routes "as is" and how to optimize and a description of "how should be, at the same time we are reviewing and optimizing processes. As a tool for the description of optimized business processes at the bank used Microsoft Visio, as well as standards for the description of the procedures based on international standards of quality, described by reference ISO9000.
5. Customize document templates in Microsoft Office format *. dot. It took about 15 minutes on each template.
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