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Document flow in any bank is the largest part of the entire workload, as any action in the financial institution must be documented. The majority of the documents at the same time is regulated and defined by law. Moreover, the procedure of confirmation of the document by different bank services is paying a key role in banking business. This document goes through several departments with appropriate confirmation. Such a procedure demands the involvement of many people in the process and the role of human factor is very important. It is also time-consuming and requires a lot of editing, not mentioning the fact that the paper document can be simply get lost. That's why the harmonization of the paper document can be very complex, long and archaic.
Let's take the decision-making part of the process of loan approve as an example. Corporate business department prepares a paper application with all the loan details (borrower, collateral, etc.) and the file of the loan. The file goes through all bank services (risk management, security, monitoring, legal services, etc.). By the time of the loan committee meeting all services study the application and write their reports. The loan committee meets, discusses and studies the documents. After that the committee make the decision (or send a request for additional revision). After that the secretary of the committe makes the protocol and collect signatures of all members of the committee. Only after that (when the protocol is signed) the loan was available for the borrower. Nowadays, the procedure is the same, but the process itself has accelerated: the application is accepted in an electronic format, the case materials are sent to the appropriate services by email or they are stored on a shared network. All services have an opportunity to prepare they reports at the same time and place them in an electronic form. And then the secretary collects protocol signatures as usual. New time demands new speed, the one who can build the processes so as to make decisions fast wins.
The implementation of new technologies can be an effective way to automate the middle-size bank business. These technologies allow not only replace paper document by electronic ones, but to also change the ideology of document flow. In this case every document has indicators which allow to do a full follow-up. Such systems are capable to notify the changes in document status, the actions to be taken by each employee and other important information. The management is able to see the status of all procedures of the bank. The System for effective management bb workspace, Bank Business edition, is an excellent example of such a system.
This system was developed to save staff time and accelerate decision-making. This system already contains more than four thousand templates of typical bank documents and allows you to get the benefits of its implementation, literally speaking, from the first minutes of its work.
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