Home
Mail to developer
System installation
it is required to enter login and password to access SQL Server while installing the System for effective management bb workspace. Where can we get these login and password?

The password for a user account "sa" is defined at the time of Microsoft SQL Server installation and therefore the only one who knows it is the person who installed the SQL Server.

When we open a document with Microsoft Office 2007 an error message "Unable to start converter mswrd632.wpc" appears. What's wrong?

This error message is associated with the security updates of MS09-073 for Windows XP and Server 2003. To fix the problem use Microsoft Fix It 50352 utility.

How to restore the operational and archival databases dumps manually?

it is always possible to install (or to move on another server) the System for effective management bb workspace database manually. Follow two steps to do this. First, restore the operational and archival databases with Enterprise Manager and second, specify the path to operational and archival databases in the configuration utility bbconfig.exe

Is the System for effective management bb workspace client-server?

Yes. It is important to note that the "Client" and the "Server" are integrated into the System for effective management bb workspace which allows PC users not to install any additional software (only a shortcut is created on the desktop to run installation located in a public forlder on the server.

Is there a necessity to ruun the installation on every LAN workstation?

No. The installer (Set-Up Assistant) is created to install the System for effective managment bb workspace only on the Server.

Is it necessary to install any additional application server to work with the System for effective management bb workspace?

No, it is not necessary. The System for effective mamagement bb workspace is oriented on a close intergation with Microsoft (SQL Server and MS Office). There is no any need to use application server.

How to create a digital signature key for bb workspace users?

Log in visual layer bb staff under your account or under the user who has an access to "generate the keys for other users".

Is it necessary to have two keys (files) to prepare the digital signature key?

Yes, it is. The first key is for applying a digital signature, the other one, the public key, is for verifying the digital signature.

Why while running the System for effective management bb workspace from local network computer there is an error message mentioning that the SQL-server is not found?

With the help of "Configuration Manager SQL Server" make sure that server runs "SQL Server Browser" If "SQL Server Browser" runs well, check if Windows Fairewall or any other Firewall is also running; they block the connection to SQL Server. Add sqlservr.exe & sqlbrowser.exe to the exceptions list.

Why does the system sometimes work slow?

Our experts have found that when you use more than 8 simbols server name, connection to the core Database Engine considerably slows. It is recommended, to use not more than 8 simbols server name, or while connecting to SQL Server use the IP-address of the server.

How to register on the users PC additional component eDocsWordAddIn.dll?

To register eDocsWordAddIn.dll component, it's necessary to run "regsvr32 eDocsWordAddIn.dll" from the command line using standard Windows-utility regsvr32.

How to register on the users PC additional component SafeSignLib.dll?

To register the component SafeSignLib.dll on the PC from the command line directory %Windows Directory% Microsoft.NET - > Framework -> 2.0.50727 run the following command: regasm.exe [path] SafeSignLib.dll / codebase.

Why doesn't the program installes by default and shows an error: The operating system returned the error "5 (Access is denied.)" when trying to "RestoreContainer:: ValidateTargetForCreation" to "C: \ Program Files \ bb software \ OPERATIVE.mdf"?

This error occurs because of non-compliance with human rights at the system level to the sql user account. To address this situation at the time of installation, specify the path "C: \ bb software \"

Why work with Assistant installation bbinstall.exe and taken selected from lookup instance SQL-server type of "SERVER\MSSQLSERVER" there is an error like "The server was not found or is not available?

If SQL Server was installed by default (without the special name of the instance) to ensure the successful operation bbinstall.exe need only specify the name of the server "SERVER" or IP-address.

© "Double B" JSC, 2003-2020